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The total solution

Our Managed Network Services have been designed as a fully outsourced IT Department. It is our flagship service, and what we have built our reputation on.

How it works

There are 3 levels of Managed Services available;

Gold Managed Network Services
Our premium product entitles you to the following;

  • Unlimited Technical Phone Support Calls
  • Unlimited On-site Support Calls
  • Dedicated Senior Technician
  • Discounted out of scope rates
  • Fixed Monthly Costs with no surprises
  • Total, trouble free IT management, including documentation, support and maintenance.

Silver Managed Network Services
A discounted version of our premium product entitles you to the following;

  • Unlimited Technical Phone Support Calls
  • Scheduled On-site Support Calls
  • Dedicated Senior Technician
  • Discounted out of scope rates
  • Fixed Monthly Costs with no surprises
  • Total, trouble free IT management, including documentation, support and maintenance.

Bronze Managed Network Services
A combination of our premium product, and Block Hours, entitles you to the following;

  • Generous allocation of Technical Phone Support Calls
  • Scheduled On-site Support Calls
  • Dedicated Account Manager
  • Discounted out of scope rates
  • Lower Monthly Costs with Block Hours purchased in addition
  • Trouble free IT management, including documentation, support and maintenance.

How to get started

We first recommend that customers engage us with Block Hours - this will better familiarise us with your network, and you with our technicians.

Once we get to know your network better, we can provide accurate costings for the different plans available to you.

Contact us now if you want your network to run as good as it possibly can!

 


Which plan?

Not sure which plan would work best for you? Want to talk about it and ask questions, without the hard sell?

We DO NOT employ sales people - why should we? We focus on customer service and technical proficiency - which sells itself.

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